Carol Michaels, MPH, FACHE, MCHES®
Administrator, Care Coordination
As Administrator, Carol is in charge of operations of the Care Management Department, including directing utilization management, case management, and disease management; collaborating on using predictive modeling analytics; and supervising a multi-disciplinary clinical team. She also supervises health educators, health coaches, project managers, and administrative staff in the BeneFIT Corporate Wellness arm of Populytics.
Carol is board certified in healthcare management as a Fellow of the American College of Healthcare Executives (FACHE) and is a Master Certified Health Education Specialist (MCHES). She has more than 20 years of experience in population and community health promotion, with over 15 years dedicated to Valley Preferred and Populytics. Previously, Carol was responsible for strategic planning and administration of BeneFIT Corporate Wellness Programs to encourage healthier lifestyles for business clients. She also led the health and wellness components of Populytics’ Care Coordination services, which foster connections between providers, patients, and resources in the community.
Before joining the company, Carol was a Health Educator whose work ranged from health communications research at the federal National Institutes of Health (NIH) to municipal health department and grass-roots community initiatives.