Learn the skill of “Reflective Listening,” and the types of responses and assumptions that inhibit good communication. The more you understand the more confident and effective you’ll be.
Enrich Your Interactions With Others! This webinar will help you increase your effectiveness in sending and receiving information. Presenter Rick Drabic, LCSW, Preferred EAP licensed counselor and workshop leader, will discuss factors that impact communication and the types of responses that improve or inhibit it. Understanding these vital elements will add to your confidence and effectiveness in your communication exchanges.
We’ll help you:
- Understand the essential parts of communication
- Learn the skill of “Reflective Listening”
- Review the types of responses and assumptions that inhibit communication
- Explore a variety of factors that are involved in and impact communication